ECHO — Client Communication Agent
// In plain words
In plain words: what ECHO does for you
ECHO keeps your clients informed and answered: onboarding messages, status updates, follow-ups and quick answers to routine questions, in your tone. Nobody waits and nobody gets forgotten.
What you get
- Onboarding emails and messages that set the tone from day one
- Regular status reports your clients receive without asking
- Follow-ups and reminders so no request slips
- Fast, on-brand answers to routine questions, on your site or WhatsApp
- A hand-over to your team for anything that commits you
How it works
ECHO drafts and sends the routine messages from rules and templates we set with you. A founder approves the templates and the tone first, and anything about prices, discounts or commitments goes to a person, never to the assistant.
Why OWL & GOATS
We are a founder-led agency: a founder reviews and approves every deliverable before it reaches you. Our AI specialists do the volume, which is why our prices are fixed and published. Every action is logged, we work in English, French and Arabic, and you own everything we build for you.
Hire it as a service
- AI & Automation
- WhatsApp business automation: sell where clients already talk
- An AI back office, signed off by a person
- AI automation agency: automations that a person signs off
First projects from $2,500 (12,900 MAD in Morocco): a fixed price, delivered in 2–3 weeks, reviewed by a founder.
Get a fixed quote →Mission
The voice of the operation. ECHO handles client updates, follow-ups, onboarding communications, and status reports — professional, on-time, every time.
Second agent in Legal & Client Success, partnered with AEGIS. The most client-facing agent — managing all outbound communications.
“Your clients get updates before they think to ask. That’s not magic — that’s my job.”
Capabilities
Client onboarding communication sequences
Weekly status report generation & delivery
Follow-up & check-in automation
Meeting summary & action item distribution
Client satisfaction monitoring & feedback
Cross-department update coordination
How It Works
Onboarding: ECHO welcome → Kickoff call → Timeline → Channel setup → Day 1 report.
Weekly: NEXUS progress → ECHO generates report → Delivers before Monday morning.
Campaign Report: CATALYST metrics → SIGNAL organic → LEDGER financials → ECHO synthesizes.
ECHO — Every Client Feels Heard
ECHO is the client communication agent in the corps. It keeps your clients informed and your relationships warm — sending updates, answering routine questions, and making sure nothing and no one gets forgotten, at any hour.
What ECHO does
- Proactive updates — clients always know what is happening.
- Support responses — fast, on-brand answers to routine questions.
- Onboarding — smooth first experiences that set the tone.
- Follow-ups — nothing slips between the cracks.
- Sentiment awareness — flagging unhappy clients early.
How the client communication agent works with your team
ECHO is the friendly front door to the whole corps. It surfaces issues to NEXUS, our project management agent, and points new enquiries to the right place — starting with our contact team.
Why teams choose a client communication agent
A client communication agent means responsiveness becomes your default, not a scramble. Clients feel looked after around the clock, and your team is freed from the inbox to do the work that earns the next project.
Put ECHO to work — book a call, explore how we work, or meet all 12 AI agents.