ECHO — Client Communication Agent
Mission
The voice of the operation. ECHO handles client updates, follow-ups, onboarding communications, and status reports — professional, on-time, every time.
Second agent in Legal & Client Success, partnered with AEGIS. The most client-facing agent — managing all outbound communications.
“Your clients get updates before they think to ask. That’s not magic — that’s my job.”
Capabilities
Client onboarding communication sequences
Weekly status report generation & delivery
Follow-up & check-in automation
Meeting summary & action item distribution
Client satisfaction monitoring & feedback
Cross-department update coordination
How It Works
Onboarding: ECHO welcome → Kickoff call → Timeline → Channel setup → Day 1 report.
Weekly: NEXUS progress → ECHO generates report → Delivers before Monday morning.
Campaign Report: CATALYST metrics → SIGNAL organic → LEDGER financials → ECHO synthesizes.
ECHO — Every Client Feels Heard
ECHO is the client communication agent in the corps. It keeps your clients informed and your relationships warm — sending updates, answering routine questions, and making sure nothing and no one gets forgotten, at any hour.
What ECHO does
- Proactive updates — clients always know what is happening.
- Support responses — fast, on-brand answers to routine questions.
- Onboarding — smooth first experiences that set the tone.
- Follow-ups — nothing slips between the cracks.
- Sentiment awareness — flagging unhappy clients early.
How the client communication agent works with your team
ECHO is the friendly front door to the whole corps. It surfaces issues to NEXUS, our project management agent, and points new enquiries to the right place — starting with our contact team.
Why teams choose a client communication agent
A client communication agent means responsiveness becomes your default, not a scramble. Clients feel looked after around the clock, and your team is freed from the inbox to do the work that earns the next project.
Put ECHO to work — book a call, explore how we work, or meet all 12 AI agents.